Episode 88

Written By zoe amar
Screenshot of Katie Ghose, helen Milner, Paul Thomas and Zoe Amar on a call recording the podcast remotely

Collaboration for change: The Digital Services Consortium

We chat to Katie Ghose CEO at KIDS and Helen Milner OBE, Group Chief Executive of Good Things Foundation


In this conversation, Zoe and Paul chat to charity leaders Helen Milner OBE and Katie Ghose to discuss the critical importance of digital inclusion, including its impact on disabled children and their families.

Helen and Katie highlight the pioneering work of the Digital Services Consortium, an innovative alliance of twelve charities collaborating to design and deliver essential digital services and support. The discussion delves into the seismic shift caused by the COVID-19 pandemic and how it both accelerated the need for and exposed the severe barriers to technology access faced by marginalised communities.

This episode is a must-listen for all charity and cross-sector leaders, covering:

  • The impact of digital exclusion on mental health and social connections.

  • The significance of charity collaboration and community support in achieving social justice.

  • Practical advice for charity leaders on embedding digital inclusion in their strategies.

  • The crucial role of continuous feedback from users in improving service delivery.

  • A glimpse into the future, exploring the transformative potential of AI and technology in closing the digital divide.

Join us to learn how these leaders are working to ensure a world where everyone can benefit from digital.

Zoe and Paul discuss AI developments including the UK government’s new AI Skills Framework.

LISTEN HERE
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Episode 87