Episode 90

Written By zoe amar

Creating the Conditions for Innovation

We chat with Ali Paul, Lead Product Manager for Chatbots and Generative AI at Flo Health


In our final episode of 2025, we're thrilled to share our conversation with Ali Paul, Lead Product Manager for Chatbots and Generative AI at Flo Health – the world's number one women's health app with over 420 million users globally.

Ali oversees Flo's chatbot development, content platforms and AI product teams, and she joins us to share her insights on how leaders can create the best conditions for innovation in their teams. We discuss how Flo is pioneering the use of generative AI in women's health, the challenges of developing medically safe LLM-based products, and why a democratised approach to AI adoption has been key to Flo's success.

Before our chat with Ali, Paul and I share some reflections on 2025 – from AI trends and what they might mean for 2026, to our Navigating AI Transformation leadership walk in Richmond Park with James and Anni (coming back in April!), and of course, our music highlights of the year.

What We Cover

  • How Flo is using AI for both productivity and user-facing product development

  • The unique challenges of creating a medically safe LLM for women's health

  • Why Flo has taken a democratised, entrepreneurial approach to AI adoption

  • The evolution from startup to scale-up and creating empowered product teams

  • How marketing skills transfer brilliantly to product management

  • Ali's advice on authenticity and finding what truly matters in your career

  • Our 2025 reflections and predictions for AI in 2026

About Ali Paul

Ali Paul is Lead Product Manager for Chatbots and Generative AI at Flo Health, overseeing chatbot development, content platforms and AI product teams. With a background spanning Cancer Research UK, Bupa and various innovation and ventures teams, Ali brings a wealth of experience in health tech and product development. She's a speaker on product, health tech and femtech, and is passionate about using technology to empower women to advocate for their own health.

Charities – Get in Touch!

Ali mentioned opportunities for charities to partner with Flo, particularly around scientific and research collaborations, and CSR initiatives supporting women's health in countries with poorer health infrastructures. If you're interested, drop Zoe an email at zoe@zoeamar.com and she'll connect you with the right people at Flo.

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Episode 89