Episode 56

The future trends coming to your workplace

We speak with Dr Michelle P.King, author of How Work Works and expert on organisational culture


Michelle P. King has spent the last two decades researching organisations and is an expert on organisational culture.

She is a Senior Advisor to the UN Foundation’s Girl Up campaign, where she leads the NextGen Leadership Development Programme and was previously Director of Inclusion at Netflix and the Head of UN Women’s Global Innovation Coalition for Change. Her latest book, How Work Works, is about the changes that have disrupted the workplace in recent times- and how to navigate them.

We chat to Michelle about how the workplace is evolving, from the need for greater inclusion to the rise of AI and how organisations might change again over the next few years. We also discuss how leaders, and employees, can prepare for the disruption ahead and get on the front foot with their careers. Michelle also tells us how leaders can create meaningful, fulfilling cultures for their teams.

This episode is a great listen for anyone looking to understand how their organisation and its culture are developing in ways you may not be aware of.

Michelle’s book How Work Works is out now.

How Work Works https://www.michellepking.com/how-work-works/

More about Michelle P.King https://www.michellepking.com/


We are delighted that this episode of Starts At The Top is sponsored by Arvato CRM Solutions. Arvato CRM Solutions designs and delivers award-winning customer service, business process outsourcing (BPO), and digital and intelligent automation solutions for some of the world’s most respected brands, as well as innovative charity and public sector clients. They partner with clients to help them define their customer experience and transformation strategies by implementing the right technology, people and processes to improve their customer journey, while driving new efficiencies and helping them prepare for the future. To find out more about how Arvato CRM Solutions could help an organisation like yours and to receive a free no-obligation chat visit their website.

Email us with your questions and ideas for future episodes startsatthetop@gmail.com

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Editing and production - Syren Studios with Paul Thomas

Music by Joseph McDade https://josephmcdade.com/music

Full transcript of this episode (srt file)

Full transcript of this episode (.txt file)

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